Reply To: Understand Support, Sales, Its better than promoted and Separating aspects of SW

[meatloaf]

Just to add my two cents here.

I love the addition of the discord channel but would love to see an additional support member on staff for the tool. Also an increase of the speed of the web server would be a huge gain. It often takes a bit too long to get things loaded on the forum when searching around for answers.

I absolutely love NodeCanvas. I do feel though the support requests can take a bit too long to get to. If there was at least one person on staff answering issues popping up, this could take the product to the next level. I already recommend the product to almost every customer I come across ( often help other indie developers with their games ) but I always have to mention that the support / support requests, although good, can take a bit too long to get answered.

Just trying to offer some constructive criticism here. I love the tool and want nothing but to see it grow ( Would also be happy to spend a bit more money to make this happen).